Hello everyone! I discovered Remington Owners.com while searching for information for my R51. Just like everyone else I experienced the common issues right out of the box (magazines would not stay seated either). Anyhow I sent the pistol back in May, my first status inquiry was breif & claimed "a couple more weeks", this was in late May early June. The last was July 3rd, spoke with a lady & she was at least courteous and informed me that a team of engineers were working diligintly to correct the problems & would not be sent back until they are perfect. I have been frustrated but at this point I'm looking forward to getting the pistol back & trying it out again, even though this could still be a good while! Other than the boring day to day stuff I am presently building a AR 15 .204 Varmiter, I'll post pics in the appropriate area soon!

Welcome to the Remington Owners Forum Rockford !!

Sorry about your experience. What a crock, the line "team of engineers were working diligently to correct the problems & would not be sent back until they are perfect" must be what Remington has arrived at as their defacto response on the issue. It is essentially the same deflection that Jeff Quinn said weeks ago when he posted his response on his Youtube video. Remington started getting guns back almost immediately after they went on sale in March. There are parties who say they had an OOB discharge within the first mag and immediately returned their guns.

Being extremely generous and given them until April to recognize that they had problems, it's been almost 100 days now. People who've measured their barrels have determined that the chambers are not to spec. There is also a report from the NRA convention of an "unofficial" statement by a Remington rep that "some" slides were not made to correct spec, leading to some of the function issues and the rear sights falling off. The next issue is the primer flow into the firing pin hole on the breach block - presumably as it is too large - I was told by CS this part was being redesigned and would be replaced on ALL guns. All 3 of these things are likely manufacturing/production/tolerance issues. It takes over 3 months to produce a new runs of parts? I cry hogwash!"

Remington either has no clue how to fix the gun and is still struggling, has no clue how to fix/produce the gun and maintain desired profit margin (my guess), and/or Remington has decided that it meets their business needs/objectives to consolidate their manufacturing plants in the middle of all of this and the customer be dammed, they can wait until Remington is good and ready to fix their guns once they are comfortable and settled in their new plant.

If Remington cared about their customers or reputation at all, they would have made sure guns were "perfect" the first time they shipped. If they were slightly less than perfect, that might be understandable too. This is something MUCH more. I've counted at least 5 major problems with the gun. Can a company that put such a piece of crap out on the market in the first place, then allowed the issue to fester to the present point (almost 100 days and no statement, update or timeline for owners, along with no recall) be trusted to make sure the gun is "perfect" when they finally get returned?

Remington seems to now be refunding purchasers costs upon request.

Hello Rockford and welcome to the forum. Don't plan on waiting for a perfect R51 from Remington, you and I will be long gone before that day comes. No gun is perfect but there are many more firearms on the market that are a lot closer than the R51 is. Remington had mine for almost a month then I asked for it to be returned back to me(as far as I know, before they started offering refunds) because I just had that feeling when I called their CS that Remington had no fix, let alone a clue about a fix for the R51. Anyways, traded it for another gun, however I still like to stay up to date with the progress (or lack of) of the R51.

Again Welcome!

Thank you all, since the R51 washed out I have actually become comfortable carring my Springfield XD Tacticle in most cases. With a little luck that little R51 will get resolved but yes there are plenty out there in that class that work just fine!

I received a response from Remington today (July 10, 2014) that said:

"Good Morning Johnny,
The R51 will be back after they perform at 100% every time. There is know way to know by the serial #. I also am looking forward to purchasing a R51.

Thank you and best regards,
Remington Customer Services"

My question was when will the R51 be re-released and what will the "good" serial numbers be.

So it looks like they are trying to get the thing cleaned up. It may be too late for me, though. I'm considering a Sig Sauer P229 and after that purchase will have zero funds for an R51.

Their response was to an email sent to them on June 6, 2014:

"I had inquired in the past about when the quality issues of the R51 would be resolved.

In response, you wrote, " Initial shipments of any new product go under an engineering review to see how they perform in the hands of consumers. We have identified a few issues that are being corrected. As you see the pistols return to retailers, they should all be updated to the new processes. We are anticipating their return within the next 30 days or so. Thank you.
Thank you and best regards,
Remington Customer Services"
My question is simply this: when or will these "reissued" R51's be available and how will I know whether I have a crap-shoot piece of garbage first iteration or a well thought out and retooled second generation? Will I be able to tell by looking at the serial number?

I am in the market for a conceal carry pistol and would like for it to be an R51 but it needs to be 100% reliable.

Life is too short for me to buy a gun only to send it back to you and wait for you to figure out what to do about a lemon.

ΜΟΛΩΝ ΛΑΒΕ

Johnny"

Interesting, when did they give you the 30 or so days to market answer?

The first request for information I sent them was on April 27, 2014 to which I received a response on May 7.

Thank you for letting us know about this most recent communication from Remington. I do hope they get this thing right because I intend to keep my R51 even if I have to send it back for updating.

Hello and welcome OP! What I thought was that Remington recalled all the R51's? The local GM still has one on their shelves...I don't get it.

No recall yet. I think they want to have a solution before making a recall or perhaps their philosophy is they wont do a general recall just repair or replace ones people are dissatisfied with.

Wizardsblade wrote:No recall yet. I think they want to have a solution before making a recall or perhaps their philosophy is they wont do a general recall just repair or replace ones people are dissatisfied with.

Maybe they are waiting for someone to get shot or killed with a Out of Battery discharge ? Ridiculous and boarding on criminal with the well documented problems with this gun.

This R51 debacle just doesn't get any better, does it?

Sheesh.

Hi-Point is a better gun that what Remington can produce right now and that is saying a LOT.

(I actually have a lot of respect for Hi-Point having run across them quite a bit and they plain damn work like designed)

Tater wrote:I received a response from Remington today (July 10, 2014) that said:

"Good Morning Johnny,
The R51 will be back after they perform at 100% every time. There is know way to know by the serial #. I also am looking forward to purchasing a R51.

Thank you and best regards,
Remington Customer Services"

My question was when will the R51 be re-released and what will the "good" serial numbers be.

So it looks like they are trying to get the thing cleaned up. It may be too late for me, though. I'm considering a Sig Sauer P229 and after that purchase will have zero funds for an R51.

Their response was to an email sent to them on June 6, 2014:

"I had inquired in the past about when the quality issues of the R51 would be resolved.

In response, you wrote, " Initial shipments of any new product go under an engineering review to see how they perform in the hands of consumers. We have identified a few issues that are being corrected. As you see the pistols return to retailers, they should all be updated to the new processes. We are anticipating their return within the next 30 days or so. Thank you.
Thank you and best regards,
Remington Customer Services"
My question is simply this: when or will these "reissued" R51's be available and how will I know whether I have a crap-shoot piece of garbage first iteration or a well thought out and retooled second generation? Will I be able to tell by looking at the serial number?

I am in the market for a conceal carry pistol and would like for it to be an R51 but it needs to be 100% reliable.

Life is too short for me to buy a gun only to send it back to you and wait for you to figure out what to do about a lemon.

ΜΟΛΩΝ ΛΑΒΕ

Johnny"

Stick a fork in it, it's DONE!!!!

nitesite wrote:This R51 debacle just doesn't get any better, does it?

Sheesh.

Hi-Point is a better gun that what Remington can produce right now and that is saying a LOT.

(I actually have a lot of respect for Hi-Point having run across them quite a bit and they plain damn work like designed)

Ahh, well, I have Hi Point pistols that run great, but I would not even try to compare them to the R1. I think I know what you mean though...expect more from someone like Remington. I'm sure they will get it right soon.

"Good Morning Johnny,
The R51 will be back after they perform at 100% every time. There is know way to know by the serial #. I also am looking forward to purchasing a R51.

Thank you and best regards,
Remington Customer Services"

Seriously???? Is Customer Service manned by 13-year-old supervisors in India or Bangladesh?? Spelling and grammical errors are a huge SUCK for a web site connected to an American firearms company. So embarrassing for Big Green.

Nitesite, can't tell do you own a r51, have you shoot one. Or just rip on it because you have read that it's a POS. Just wondering.

remingtontoter wrote:Hello and welcome OP! What I thought was that Remington recalled all the R51's? The local GM still has one on their shelves...I don't get it.

What does it matter? Are only owners permitted to comment about the biggest, most embarrassing, inexplicable debacle in moderns firearms manufacturing history I'm aware of? For the record, I own two but don't understand at the present point how it matters one bit. The facts are well documented and established.

445r51 wrote:

remingtontoter wrote:Hello and welcome OP! What I thought was that Remington recalled all the R51's? The local GM still has one on their shelves...I don't get it.

What does it matter? Are only owners permitted to comment about the biggest, most embarrassing, inexplicable debacle in moderns firearms manufacturing history I'm aware of? For the record, I own two but don't understand at the present point how it matters one bit. The facts are well documented and established.

Well, personally, it does not matter with me...I don't own one. Hope I didn't rub your feathers the wrong way, was just trying to figure out IF Remington had recalled all of them due to some people here saying they got a total refund on them.

MDjet1 wrote:Nitesite, can't tell do you own a r51, have you shoot one. Or just rip on it because you have read that it's a POS. Just wondering.

I hope that after you again read my posts in this thread your reading comprehension will improve somewhat.

I am criticizing Remington and their mismanagement. I said that Hi-Point (the company, not a specific model) can build a better gun than can Remington (the company, not a specific model). And, I criticized the poor grammar and punctuation found in correspondence from Remington Customer Service. I said that the public relation damage was a debacle.

I'm not sure where I said much of anything targeted specifically at the R51.

Sorry nitesite, lumped your post with a bunch of others. Your right u mostly talk about Remington.

Others have a lot to say about the gun with out ever touching the gun itself. Not defending the gun, it has a lot of problems. I would never tear down a persons car without driving it. Just tired of people bad mouthing the gun having never touched it.

Again sorry Nitesite, may have reacted a little quick because the whole adventure of the r51 is very tiresome.

Thank you Sir.

We're good.

All good!



































We're good. No problem.